Returns & Exchanges
At Timothy’s Toolbox, we stand behind the quality of our home improvement tools and supplies. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Carefully pack the unused items in their original packaging, ensuring all manuals, accessories, and protective materials are included.
Ship to Timothy’s Toolbox
Affix the provided shipping label to your package and drop it off at any authorized carrier location; keep your tracking number for reference.
Receive Your Refund
Once our warehouse inspects the returned tools, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing